Job was not what I was told it would be. No apologies. - Sales Executive Humana Employee Review

2.0
Feb 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Company is committed to the communities it serves. Excellent 401k match. Competitive salary.

Cons

Humana is very clicky and leadership encourages back stabbing and infighting, especially in the small market sales. There is virtually no training or support for new hires. The sales space, the sales goals and the earnings opportunity (all 3) were NOT what was discussed in the interview process. The small market sales department is not an environment for seasoned, tenured professionals. The average associate has been in the workforce about 7 years. It is a very immature environment (throwing food across cubes, loud profanity spoken across cubes, offsite meetings with a lot of alcohol consumption, associates putting other associates on the silent treatment, gossiping, associates excluding others from lunch invites). This is not a traditional outside sales role - you are expected to be in the office 8 -5. It is not unusual for you to be questioned about your comings and goings. The leader literally hangs over your cube and asks you what you sold today - everyday. This was very punative to me as a sales professional with 20 + years of experience. Working mothers have to lie about where they are so they can go to a child's school event. Working from home is very frowned upon. Also, there was not one month that they got my commission check correct. There are a lot of internal meetings. (Def 9 am on Mondays and 8 am on Fridays). One week, I was in 12 scheduled meetings. As an outside sales professional, this kept me from being as productive as possible. In a nutshell, it is a lot of micromanagement, little worklife balance, antiquated IT and commission system, toxic, immature associates, no training, poor benefits and a leader that leads through intimidation and sarcasam.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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