Big let down - Grievence and Appeals Humana Employee Review

2.0
Feb 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay starting out but over time it becomes restricted. Worked with some good management members directly. Work/Life balance was decent, benefits were okay. They have good intentions and processes, but not everyone follows them.

Cons

Biggest downside is if you are not in the "in crowd" or good friends with people in power positions it is very difficult to get a promotion. Promotions tend to be more about who you know rather than what you know. Saw many people promoted to positions that they were not qualified for (small things like using microsoft excel, knowing the processes, familiarity with the systems, etc). The communication between cross-functional teams is very poor, almost non-existent. Hard to do you work when changes are made and not shared with other areas affected by the change. Leadership can be spiteful, almost to the point of a witch hunt. Personally felt attacked on numerous occasions when bringing concerns to management and then being told that you are not a team player. No mentor programs or anything to help associates gain knowledge in other areas they may want to move to in their career. Moving freeze that is in place for 6 months at a time really kills morale.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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