seriously, you should reconsider - Telesales Agent Humana Employee Review

1.0
Mar 26, 2013
Recommend
CEO approval
Business Outlook

Pros

coworkers are great, but that's pretty much it

Cons

Work life balance is horrible...you only have two 15 minute breaks and a thirty minute lunch...every single minute must be spent on the phone, otherwise. Even if you do well during the annual enrollment period, during ROY (rest of year) you will be miserable.

Explore other reviews about Humana

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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