I wouldn't work here again. - Care Management Support Assistant Humana Employee Review

1.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Full-time remote position.

Cons

Training was abysmal and there was a lack of communication between the onboarding team and training team, so after onboarding was complete, many employees had no idea where to go to begin training. Training was pushed back a half a day and too much was crammed in to too little time. I felt I was thrown into the fire. The job description also did not accurately reflect what the job actually entailed. Management did not follow company policies when it came to requesting time off.

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3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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