Stated Values Doesn't Meet Reality" - Provider Relations Humana Employee Review

2.0
Feb 1, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good place to start and build knowledge to take elsewhere. -Fast growing industry -Pro healthy lifestyle programs -401K match very attractive

Cons

-Too many hands in the pot. No clear lines of responsibility allows all associates to shirk responsibility, leaving customers with the bill. -Poor communication and territorial battles between departments. -Unprofessional conduct. VP's openly discuss their right wing politics and religion in public, often using vulgar, offensive, racist, sexist, homophobic language. -Employee training...you're on your own. -Terrible Health Insurance coverage. -Good Ole Boy system. Management positions go to those with highest level of incompetence. -IT stuck in the last century. Duplication of databases means duplication of work..designed to build independent department kingdoms. -Sales goals unrealistic. -Nearly impossible for customers to resolve billing issues resulting in high member turnover.

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

1.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- some desire for modernization

Cons

Interviewed for a internal role in a second round in a team - the team didn't sell the role, the impression I got was you will work nights and overtime to commit to deadlines. questions asked: - examples of situations in your current job where there was disagreement between you and someone else in team. Thought this was too intrusive - how do you handle disagreements - how are you able to multi-task - are you able to commit to deadlines Got a very bad vibe with the team

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