Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Humana

      Engaged Employer

      Humana reviews

      A Good Hustle - Customer Care Specialist Humana Employee Review

      2.0
      Jun 8, 2014
      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      medical benefits are ok depending on what plan you choose, decent pay, wellness breaks, nice co-workers, good place work if you looking to pay some bills off or to stack money due to OT opportunity

      Cons

      way too many task for an entry level position, call center=teenage like environment, limited advancement opportunity(beware they hype you up in training), horrible recognition, the worst turn over rate I have ever seen I mean the worst! This is not a good place for "get your foot in the door and move up" you'll be disappointed, favoritism is the name of the game, its not what you know but who you know and you don't have to know a thing!

      Explore other reviews about Humana

      5.0
      May 7, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome company with best industry standards

      Cons

      Nothing I could notice , very good company

      1.0
      Jun 22, 2026
      Utilization review nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home, that’s about it.

      Cons

      Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Humana jobs | Humana salaries | Humana benefits | Humana interviews | Humana conversations
      Humana reviewsHumana Customer Care Specialist reviewsHumana review