Stop the Favortism - Inbound Contacts Representative II Humana Employee Review

3.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing coworkers, no weekends

Cons

Poor management, never doing just assigned position but others jobs, management don't know anything and hide away when asked questions, no fair shift bids, and too much favortism.

Explore other reviews about Humana

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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