I looked forward to one-on-ones with my manager - Member Services Representative Humana Employee Review

5.0
May 27, 2022
Recommend
CEO approval
Business Outlook

Pros

There’s so many! The culture is amazing - everyone is ready to help and management truly cares about you as a person. Great benefits=401k,company-funded HSA, PTO for days,personal and career development resources

Cons

Training is like a college course- there is a lot to remember Pay is low Wait time for support and approvals can be long

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3.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is well compared to what's out there and I've run into some middle managers that are really smart and know the work.

Cons

The company struggles to put the right talent at the decision-making table. That has led to the company moving fast but with no clear direction. Great potential if they'd focus on who knows the industry versus who appears to be producing outcomes.

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