Learning a lot about what not to do - Anonymous employee Humana Employee Review

2.0
Nov 23, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some of the nicest people you will ever meet. -My particular role has more freedom than others (work from home, taking on additional fun projects as long as I'm meeting my requirements) -It's so big that it's hard for management to keep up with every nuance of the way people spend their time, so, even though it's not explicitly encouraged, there is opportunity to explore different skill sets. -Louisville may not be a bustling town, but it is still a place for entrepreneurial minds to make their mark.

Cons

-No clear path to advancement. -Dinosaur technology systems -Rigid hierarchy -Conservative business culture (stringent dress code, lack of work at home policy for everyone) -Lots of unwritten rules -Homogenous workforce (there is some ethnic diversity, but it's segregated by hierarchical level; not a lot of experiential diversity) -Many people in senior leadership have outrageous egos and do not recognize the value of the perspective and experience of associates at lower levels (often working closest to consumers, and therefore with the greatest potential for insight). -Corporate language makes no sense and becomes another barrier to understanding consumers

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5.0
May 7, 2026
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CEO approval
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Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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