Amazing Culture, Pay is so-so - Administration Professional Humana Employee Review

3.0
Jan 30, 2023
Recommend
CEO approval
Business Outlook

Pros

I work with the absolute best people and have for as long as I have been at Humana. They truly go out of their way to hire the nicest people on the planet. They are very open culturally, with diverse hiring practices. They fully accept LGBTQ+, minorities, vets, you name it. Extremely progressive. Most of my leaders have been women and/or people of color. They also hit work/life balance out of the park. Very flexible work options such as working from home or flex scheduling were offered *years* before it became the norm during the pandemic. Paid time off is still good but has gone downhill over the last few years. We moved from a split pool (PTO and Sick Time) to a combined pool with overall fewer hours. At my current tenure, I get over a day off every 2 week pay period

Cons

Pay is just so-so. They aim for 75th percentile. Over the years my pay increases have only averaged about 3% a year, at close to 2 decades of service. My big bumps have come from changing roles within the company. And that is for someone who consistently has outstanding performance reviews. Medical benefits are also kinda so-so - as someone who has seen what other companies offer their employees, Humana leaves much to be desired. It's not bad, but it's not great. Retirement funding isn't bad, but our 401k administrator is NOT A FIDUCIARY. If you don't know why that is important, you need to catch up quickly. Paid time off is still good but has gone downhill over the last few years. We moved from a split pool (PTO and Sick Time) to a combined pool with overall fewer hours. At my current tenure, I get over a day off every 2 week pay period.

Explore other reviews about Humana

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome company with best industry standards

Cons

Nothing I could notice , very good company

3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible shift schedule if you can maintain changing standards that have to be met to qualify; work at home remote and no phone calls for the screening RPhs

Cons

This applies to all 4 pharmacy sites in Arizona, Texas, Ohio, and Florida: standards change constantly for what is accepted rate for production and missing errors (from MD office, tech entry, etc). Everything is about rate, rate, rate, yet you get majorly dinged for quality. Which of course we all want 100% perfect Rxs and no errors, but the rate continues to climb as RPhs practically just click the mouse to move an rx, taking safety shortcuts which are risky, and playing fast and loose with professional judgment allowances. These were not as allowed prior to Amazon, but once you have a company like that competing with you, patients expect everything in 24 hours and we're left to hang if we don't go faster and faster and stop worrying about what the MD actually wanted for example. You are penalized for questioning anything you think is wrong. Certain RPhs get picked to judge if your reasoning for clarifying is sound or not. Doctor leaves out directions frequency, just make it up, that's fine. No, that's prescribing and that's illegal. The Boards of Pharmacy and Medicine might want to look into this. I know one state did about 5 years ago due to an anonymous tip from a colleague.

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