Inconsistent, busy only 2 months out of 12 - Telesales Agent Humana Employee Review

2.0
Jul 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Gain sales experience, good company values

Cons

Way too inconsistent. One month you are on a sales campaign making your salary plus commission and the next zero commission. No explanation, no nothing. It's horrible to think what the company gets away with. Be prepared to live off only your base salary at times and be prepared to be treated like just a number. There is a reason why they hire by the hundreds. Think about it! Also the busy season is only from oct- dec. Get ready for forced copious amounts of OT & weekend work during that time and get ready to twiddle your thumbs the rest of the year. Also.. In the interview there was no mention of Outbound calling. Ha! No matter how good you are or if you make presidents club you WILL be cold calling 80 year olds and trying to pitch the plans. Good luck!

Explore other reviews about Humana

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, some flexibility, great manager

Cons

Frequent changes, quality changes, metric changes

3.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work, decent benefits, ability to work from home

Cons

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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