Only accept a job at this company if you can't find anything else! - Dms Agent Humana Employee Review

1.0
Jun 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, and the Medical benefits that start on day 1, that's really all.

Cons

Very low pay for the insurance industry, and very low pay for my CA location. They are paying newly licensed people without any experience more than existing sales agents by about $3-5 dollars per hour in lower cost of living states. Their recruiter lied to me about how much I would make, by about$20,000. Regulations are extreme. Position expectations are not in line with income. They push you hard during the annual enrollment period to work horrendous overtime hours to hit their goals, and make them all the money. Humana Inc. is so unfair to their licensed insurance agents that I welcome any Union to come in and fully represent the Sales agent workers who generate income for this company. Also, it's clear that Humana values their share holders more than their employees.

Explore other reviews about Humana

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Making all the right moves to be a leader in 21st century health care.

Cons

Legacy technology and corporate structures still create friction, but improving.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home, that’s about it.

Cons

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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