Pros
Huntington's branding, product offering, and commitment to service really is geared to be in the best interest of the customer. Their 24-hour grace program is really outstanding, and they've marketed it very well.
Cons
They need to reevaluate their sales culture. In 2010, it took an incredibly aggressive twist, with little thought given to the ability to attain the goals laid out for individuals and branches. The drastic increase in goals was subsidized by the ideal that the money spent on rebranding and other corporate initiatives would drive more business to the office (which happened, but on an incredibly small level--not nearly enough to justify the drastic goal increase.) There is an extremely micromanaged sales process that is more cumbersome than effective. Their utilization of CRM is well-intentioned, but incredibly flawed. Termination is far too swift, and can happen as early as a month after getting written up.