Two Years of Torture - Customer Service Representative Huntington Bank Employee Review

1.0
May 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Very nice customers. You get the bank holidays off. 24 hour grace is a great program.

Cons

Be warned this is a sales job. If you cannot sell do not bother to apply. If you want to start at a full-time position they will tell you that you can't. THIS IS A LIE. They will give full-time positions to people with no banking experience if they like them. The only way to get ahead is to make your team leader and manager like you. No matter what happens do not complain to HR. You will be labeled a trouble maker. Then, they will write you up for every little thing, make you work at far away branches and transfer you until you leave. Beware of the surveys. You and/or your manager will be punished for negative answers. If you are an unhappy employee keep your mouth shut and find another job. Avoid the exit interview and any advice for improvement. This is the only way to get a decent reference.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I like that HNB supports community volunteering

Cons

Heavy work load Significant changes occur regularly

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement or lateral moves into different positions

Cons

No clear boundaries on responsibilities of duties. Consistent, unrealistic deadlines on completion of work. Not uncommon to work outside of business hours

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