Nobody Knows What They're Doing - Anonymous employee Hustle Employee Review

1.0
Apr 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In general the people are nice, and the hours are great because there's a lot of flexibility.

Cons

This company has a "mission" in a sense, but no real future for the product. The tool's main selling point of not needing an opt-in has been made obsolete by the phone carriers which means it's even harder to sell. On top of that, the quotas for sales people weren't set with any methodology. Meaning they were just set to what the CEO needs to show ownership rather than what a normal business would do which is look at their average deal size, average number of deals sold, time to close, etc. and create a realistic forecast. This doesn't happen at Hustle which means quotas are almost laughably unattainable and it's majorly detrimental to morale. Additionally, I've never seen a management team so poorly run a company in my entire career. The entirety of the executive team lacks either the understanding of how to run a SaaS business, is kept around because of tenure over skill, or is just trying to keep the CEO happy so he doesn't turn on them.

Explore other reviews about Hustle

5.0
Jul 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work- life balance, great salary, great people, shared mission, and fun work environment

Cons

None that I can think of

1.0
Mar 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good medical benefits, flexible time off and sabbatical policy (if you make it that long). Really fun culture and opportunities to get to know people outside of work meetings.

Cons

Stagnant career growth for employees that don't fall in line, huge disconnect between employees and management, vindictive behavior in senior leadership that was never addressed/ignored, poor hiring practices, hiring "experts" with no SaaS experience, fake mission and values, promoting based on tenure not performance, scaling too quickly leading to layoffs in the same year, some leaders within the organization demonstrated inefficiencies in budget management, resulting in the expenditure of over half a million dollars within a single year, and laying off a quarter of the staff six weeks before the end of the year with an insulting severance package. They'll lure you in with their mission, but beware, they're not ingrained in the day-to-day because if it was, all of leadership would be gone.

6
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