Unpleasant environment - Assistant Food and Beverage Director Hyatt Employee Review

1.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits for insurance and staying at other locations.

Cons

Pay is low. The company culture is extremely negative with a focus on strange "trainings" online. There is very little support for employees, little to no training as well. Managers are encouraged to stay in their office at all times of the day and rarely help on the floor. Very discouraging outlook for food and beverage. The employees that went through the Hyatt college program have no real world experience yet run the department and have extreme bias against anyone from another company or program.

Explore other reviews about Hyatt

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great experience working as a contract recruiter with Hyatt during a particularly challenging hiring market in 2022. The recruiting program was innovative and well-executed, and it was exciting to be part of a creative solution to help fill critical roles during a difficult time. I enjoyed partnering with a variety of teams across the organization, and everyone I worked with was collaborative, supportive, and genuinely committed to finding the right talent. It was a rewarding experience, and I'd gladly work with Hyatt again.

Cons

The only downside was that, as a remote contract recruiter, I didn't have the opportunity to visit the hotel locations in person. I think spending time on-site would have provided additional insight into each property's culture, operations, and staffing needs. That said, given the nature of the contract role and the geographic scope, I completely understand why that wasn't feasible.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The comp night offerings were great and compensation was fair. If you meet quota you get a bonus

Cons

This likely varies between properties depending on hotel management. Everyone in the events and sales departments are overworked, so employee turnover is high, which just compounds the issue. Management has difficulty accepting feedback from employees and often promotes the yes-men. No PTO in the first year leads to quick burnout

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