Mostly awesome - Front Desk Agent Hyatt Employee Review

I had a great experience working as a contract recruiter with Hyatt during a particularly challenging hiring market in 2022. The recruiting program was innovative and well-executed, and it was exciting to be part of a creative solution to help fill critical roles during a difficult time. I enjoyed partnering with a variety of teams across the organization, and everyone I worked with was collaborative, supportive, and genuinely committed to finding the right talent. It was a rewarding experience, and I'd gladly work with Hyatt again.

The only downside was that, as a remote contract recruiter, I didn't have the opportunity to visit the hotel locations in person. I think spending time on-site would have provided additional insight into each property's culture, operations, and staffing needs. That said, given the nature of the contract role and the geographic scope, I completely understand why that wasn't feasible.

The comp night offerings were great and compensation was fair. If you meet quota you get a bonus

This likely varies between properties depending on hotel management. Everyone in the events and sales departments are overworked, so employee turnover is high, which just compounds the issue. Management has difficulty accepting feedback from employees and often promotes the yes-men. No PTO in the first year leads to quick burnout