BEWARE - Hyland does not care about you - Customer Service Hyland Employee Review

1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-met amazing, smart driven people - loved being part of a collaborative team that genuinely cares about you

Cons

-low pay -NO GROWTH -C level management does not care about YOU, waste all company money to travel, sponsor formula 1 driver, multiple Hyland homes that they rent out to employees -The "bro club" makes a lot of Money for not producing any revenue. If you're in the club you are SET but everyone else has a different set of rules they have to adhere to. -20% company wide lay off impacting $1K people. No warning and sent a janky email with a 5 min company meeting. ZERO EMPATHY. The executives should have been let go first.

Explore other reviews about Hyland

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance Great people to work with on daily basis Ability to work remote (US based) Plenty of development opportunities I've been given the tools I need to do my job and be innovative I have an amazing manager and team that I lead

Cons

I am restricted on where I can hire new employees right now. There are a lot of competing priorities with similar deadlines which can be stressful, but the days go by fast.

1
avatar
Hyland Response
3w
Thank you for sharing your experience and for your many years with Hyland. We’re glad to hear that work-life balance, flexibility, development opportunities and — most importantly — the people you work with continue to stand out. Your comments reflect what we value deeply: a strong culture shaped by talented, supportive teams and managers who help make Hyland a great place to work. We also appreciate your feedback on competing priorities and hiring considerations. As Hyland continues to grow and evolve, balancing priorities is a natural part of that journey, and we remain focused on supporting our teams and strengthening how we operate. Thank you for your continued contributions and for helping make Hyland’s culture what it is. - Hyland HR Team
3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great, and it's an exciting time to be part of an AI-native company

Cons

Leadership turnover causes constant strategic upheaval and change fatigue

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