"We Do More" Attitude - Sales Representative/Teller IBC Bank Employee Review

3.0
Oct 27, 2010
Recommend
CEO approval
Business Outlook

Pros

"We Do More" - Knowledgable and helpful Houston Training Team. (Hats off to them.) - Good place to gain experience if you want to start in the banking industry. - Family oriented employees/staff. - Good place to gain experience in building excellent customer relationship.

Cons

"We Do More" - Sales goals are uncapped, you meet your goal this month, you have to Do More next month. To the ASM's its all a game. what happened to "Quality versus Quantity"? The bank is losing money due to these unreasonable account openings. They are losing money from these account abusive people who overdraw their accounts and leave it till it closes. Employees are forced to open accounts for friends and relatives just to meet the extremely high monthly goals. - Employee compensation is unfair. Sales get their incentives, tellers are pushed to get accounts as much as sales associates but won't get incentives. -Customers notice the high turnover rate. We lose the customer's trust because of this. (why? employees Do more work, less pay) -Unsatisfactory Level of interoffice politics interms of promotions and transfers. Its not fair for the qualified and well deserving employees. First come, first served basis and favoritism are obvious.

Explore other reviews about IBC Bank

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

IBC offers a fun, low stress environment. Management gets along well with frontline employees and always has celebrations for employees.

Cons

Could be low pay but it’s an entry level job and gives you the opportunity to move up.

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

You could make really good friends....

Cons

GARBAGE pay for such a high-responsibility position. You’re doing way more than a regular teller, but the compensation does not reflect the workload at all. They advertise “competitive pay,” but every other bank in my area starts on average $4–$5 higher. The only “extra” compensation is micro bonuses for CC referrals, account openings (SALES ONLY — $7 per MAX POINT account), and JDP surveys, ranging from $25–$35 per successful one—good luck consistently hitting those. Be ready for long lines, nonstop pressure, and constant feedback about metrics and performance. It’s a high-stress environment that does not match the pay level. Once you’re cross-trained, expect to be doing the work of both a teller and a sales role while receiving none of the benefits of the sales point system that is supposedly used to justify the structure. Use this job as a stepping stone into banking, but don’t treat it as a long-term option—it’s not worth the stress. Across the industry and even locally, compensation is noticeably higher for similar or even less demanding roles. There’s no real rush or clear structure for advancement, but at least with the periodic mass layoffs used to cut costs and reset staffing back to lower pay levels, there’s technically opportunity to move up during turnover… (you still might be the one getting let go anyway).

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