Steep Learning Curve for the Inexperienced - Information Developer IBM Employee Review

3.0
Jun 13, 2009
Recommend
CEO approval
Business Outlook

Pros

For every 'pro' at IBM, there is a companion 'con'. I think it's a matter of you figuring out if the pros fit your life better than the cons. - A huge global community - Limitless resources at your disposal - Pay is competitive - Highly developed job performance review process allows for opportunities to distinguish yourself - Flexibility in hours and work at home policy - Complex products that provide the opportunity to learn on a daily basis - Highly developed processes for every aspect of your life as an employee, which gives lots of structure - Processes attempt to provide a system of checks and balances for common work problems such as work-life balance

Cons

- Because IBM is a huge global community of 400,000 employees, your team will most likely be scattered across the world. You're lucky if most of the people that you work with are in your building. - The limitless resources is overwhelming and requires time to figure out how to take advantage of (assuming that you know about it in the first place). - The job performance review process feels like a job in itself. I estimate that 25% of my time is involved in one way or another with managing my results and value to the business - The flexibility in hours and work at home policy has increasingly blurred the lines between work and life. The pressure to produce is pretty high which has motivated me to work a lot of hours beyond 40. Never less than 50 hours a week, with 60 being common. Also, the work at home policy tends to suck the life out of your working environment if you have many members of a team who work at home on a regular basis. - The complexity of the products require a huge ramp-up time to get on board. The entire time of which you will be expected to perform at a very high level. The complexity is compounded when you get moved from one project to another. - The structured processes are great on one hand. On the other, good luck finding the time to research or take advantage of them. Some examples are: mentoring, job shadowing which give you the opportunity to 'try on' different jobs, financial consultants, learning opportunities - Checks and balances: The manager feedback programs and other such mechanisms to improve your work-life balance are very time-consuming. They are starting to feel like hollow sentiments when you are being pushed so hard to make your results for each year better than the last. Sometimes I wish it could be that being really good at my core job is enough.

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5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team! Loved everyone I worked with!

Cons

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4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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