Baton Rouge Leadership dont care about your career - Client Services IBM Employee Review

2.0
Mar 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Working remote is great especially working from home. Many of the co-workers are great and fun to be around. Many of them are really smart which begs the question why are they still in the CIC. If you need an opportunity to get in the IT segment (especially college grads) and do not care about your pay or career growth, this is the place.

Cons

The pay is low and worse arethe people who have been there 3 to 5 years (that are absolute work horses and valuable to the CIC) and have gotten minimum raises. You learn in less than a month that IBM Baton Rouge is not the place to stay more than a year. Everyone seems to be placed outside of their discipline meaning Java doing SAP, SAP doing Microsoft, Microsoft doing Java, etc. Projects come open and you're placed where ever your are needed not where you want to be. My manager never once sat down with me and discuss his expectations or mines. There is no real strategy for growth and any learning or training you have to learn and study on your own. No live instructors or bootcamps to get certified in different areas. They will pay for the cert test but you have to prepare on you own via online even if that means buying your own books. All in all the worst experience ever working for corporate America. The CIC is ONLY concerned with numbers: hiring 800 people like they promise the city of Baton Rouge; utilization of their employees which means you are actively engage on a project, doesn't matter what it is and those that are working are claiming enough project hours to cover those who are on the bench/not on a project (yeah think about that one); and REVENUE for the CIC! That is all the leadership is concerned with, not your development , growth or pay.

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5.0
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Pros

1. Company work culture 2. benefits 3. learning resources

Cons

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4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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