Competitive, challenging, not sure where the reward is though - Offering Manager IBM Employee Review

2.0
Apr 27, 2010
Recommend
CEO approval
Business Outlook

Pros

At the worker bee level people work extremely hard and take a lot of personal pride and responsibility in their work. In theory it's a big enough place to move around, find new and interesting areas to work, and make a rewarding career for themselves. Experienced, polished management who often know the details and see the big picture of the part of the business they manage.

Cons

This is the most quintessentially bureaucratic, hierarchical, corporation I have ever worked for (and I've worked in quite a few places). In the technology sector this model feels sorely outdated and full of needless hoops to jump through. Title and rank mean everything here, and execs who have played the game their entire careers have an interest in keeping things this way. There are absolutely no limits or boundaries that are respected. You have to assert your own work/life balance and stick to your guns, otherwise you will work yourself to death. 5am meetings, standing weekly meetings that go until midnight, you name it. Most of my time is spent on internal meetings instead of doing "real work." On an average day I spend 5-8 hours on conference calls, and the flow of emails, deadlines, and firedrills never stops, and must be managed on top of the endless meeting cycles. IBM is cheap when it comes to spending money on its employees. Sharing hotel rooms, unrealistic meal allowances, limited reimbursements for essentials are all part of the game. Business class is out of the question even on long haul trips. You're expected to stay in cheap hotels and take the red-eye home and keep smiling. The notion of having a job for life is gone. The company treats lifers like barnacles at this point, scraping them off the side of the ship during the annual purge. That said, nearly everyone I meet has been around for 10-15 years or more with no plans to leave. This seems like an unsustainable situation - expecting die-hard commitment while regularly pulling the rug out from under employees. Feels like the company is following instead of leading in most segments. That kind of behavior can't satisfy Wall Street's insatiable demands for growth, and the pressure to deliver revenue growth (and not just profits) seems to be on. I joined the company through an acquisition and am relatively new, and I can't for the life of me figure out why people stay. I don't see any light at the end of the tunnel or pot of gold after all the hard work people regularly put in, even for those who have crossed the magical boundary into the executive ranks.

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5.0
Jun 28, 2026
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CEO approval
Business Outlook

Pros

1. Company work culture 2. benefits 3. learning resources

Cons

As IBM is a big firm, the process time might take bit longer

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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