Avoid this Company! Shiny on the outside, ugly on the inside - Director IBM Employee Review

1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

- You'll learn what NOT to do at this company and bring that knowledge to your next job. You'll learn how not to make processes and systems overly complex, you'll learn how inefficient it is to have multi-layers in a massive organization, and you'll learn how HR does a great job marketing itself, but underneath, your HR is inefficient, ineffective, disjointed, and silo'ed.

Cons

- IBM is a true marketing engine where externally they elaborate on how great they are, but in actuality this couldn't be further from the truth. They tinker financial statements in a way that is not reflective of actual performance, they fabricate diversity data for their own benefit (as an example, I had an employee that was mixed race and she identified as such...but why do I see IBM reporting her as black?!), they rely on acquisitions to gain new clients because they are unable to do so organically...then they corrupt that new company by introducing them to the mass bureaucracy that exists at IBM...thereby slowing that company's growth. Look at RedHat...I bet had IBM not acquired RedHat, RedHat would have grown way more than it has under IBM's umbrella...unfortunately IBM's lack of execution flexibility and ability has caused RedHat to flounder and not meet it's potential. - When Webster Dictionary defines "BUREAUCRACY," it should have IBM's logo next to it. Bureaucracy exists at every company, but IBM takes it to a whole other level. They have hundreds of IT systems that do not speak to each other (and they're self-proclaimed "leaders" in the Enterprise IT ecosystem)...this causes frustrations as a simple approval needs to go through 7 different systems and thus 7 different approvers. Good luck trying to implement change to IBM's IT systems...because not only do you have to sunset multiple (10+ systems along with all the teams that support those systems), but IBM also does not like to use products developed externally as they believe it interferes with IBM's own products (while I admire IBM supporting their own tools...this would be a lot easier if IBM is actually competent in creating a product that works...which it hasn't). - Pay / Worklife Balance: A senior IBM executive admitted worklife balance does not exist at IBM. This is true...not because of the actual work you need to do, but ALL the additional layers of people, process, and technology you have to go through just to get your work done and to try to implement change. I'll give you an example, If you want to get approval to see your own team's people data, you have to 1) go to your hr partner, 2) go to CIO's access hub, 3) directed to a country hr partner , 4) gain approval from the country legal person, 5) gain approval from the Diversity leader, 6) gain apprvoal from the diversity country resource, 7) gain approval from the team that owns the reporting tool... all of this takes a month...when every other company just goes to workday and pulls up their team's records...any time they want. Think about it, if it takes a month and 7+ steps just to get a simple data request, how is IBM able to successfully support enterprise applications? Technology is supposed to make things faster, unfortunately IBM gets into it's own way and instead of helping, their technology makes things more complicated. Thus, if you were to work here...you'd drown in the bureaucracy and when you sit back and reflect on what you've accomplished...it'll be more about who did you sync up with set up "co-creation" teams, vs what did you actually execute and change.

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4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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