Looks good but not as good you think - Engineer IBM Employee Review

2.0
Nov 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The organization skillfully crafts an enchanting facade through charismatic and charming individuals who deliver captivating speeches, fostering a warm and inviting atmosphere—an aspect that is truly valued. This practice not only contributes to client satisfaction and fleeting moments of joy but can occasionally lead to an excess of humor within the company, creating a slightly peculiar atmosphere. However, it is apparent that this is an effort to convey friendliness and openness.

Cons

as one delves deeper, it becomes apparent that the higher echelons of management lack experience beyond the company. Their trajectory has been confined within the organization, resulting in promotions to high executive positions without acquiring the market-level skill sets essential for the company's size and type. Challenges in Career Advancement: In the initial stages, when the company was smaller, promotions occurred at a rapid pace—four times a year—with minimal criteria. However, with the company's expansion, the influx of experienced professionals working under the old employees, many of whom received higher titles than their skills warranted, has shifted the promotion landscape, making advancements more challenging. with opaque promotion criteria. Individuals in client-facing roles, where client feedback plays a pivotal role in promotions, are typically occupied by long-term employees and mostly who hold high titles, giving them a distinct advantage. This creates a disparity, with dedicated engineers contributing significantly to the actual work, facing challenges in securing promotions. Furthermore, the feedback loop from leaders crucial for promotions seems biased, as leaders are often reluctant to acknowledge those who may outshine them. The emphasis on client feedback, which holds way more value than the leader's evaluation, adds an additional layer of complexity. Issues in Project Execution: In the realm of project execution, the initial phase involves selecting the right people for leadership roles for each project. However, if the top leadership lacks the necessary technical skills, they struggle to identify and hire the right leaders for the project. Often, leaders are chosen based on familiarity, connections, or charm, resulting in projects led by individuals with less expertise than their team members. This situation leads to delivering subpar products, attributed to poorly structured projects and demotivated engineers aware that only leaders receive promotions. Now, I routinely assess an individual's entry date into the company to discern their genuine skill level when interacting with them. However, I've heard that in the past, the company had exceptionally skilled engineers who have since departed—there might still be a few that I have not encountered yet (old team). Dubious Policies: The company is inundated with policies, with new ones emerging regularly alongside numerous committees. While having clear policies is beneficial, there is a concern that some are misleading or subject to frequent changes. For instance, the evolution of policies such as "Responsible PTO" raises concerns about inconsistency and limitations on employee benefits. The introduction of new policies without clear communication adds to the confusion. Policies that once offered unlimited PTO have transformed into enforced maximums with potential rejections and unpaid leaves. Employee Challenges: Noteworthy among the policies is one that heightens job insecurity: termination in two months if the company fails to secure a project for an employee. This creates anxiety among employees, pressuring them to accept engagements regardless of personal preferences or suitability. The consequence is an exodus of experts and experienced professionals seeking stability elsewhere, leaving behind those who couldn't find alternative employment. In conclusion, there is a disparity between the company's external charm and its internal challenges. Addressing issues related to leadership skills, promotion criteria, and policy consistency is crucial for the organization's long-term health and sustained success. The company's practice of conducting surveys and seeking feedback should be complemented by a genuine commitment to addressing the identified issues.

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IBM Response
2y
Thank you for the feedback and insights. You put a significant level of effort and thought into crafting this post, and it demonstrates your desire to see things improve. We are also looking for ways to make Dialexa better. We want to talk with you openly about it and dive in to see what we can improve. Please put time on Samer, Stephanie, or Scott’s calendar so we can further discuss and explore.

Explore other reviews about IBM

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn as an intern

Cons

No cons! Great job to have

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

636
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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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