Bad - Call Center Representative ICF Employee Review

1.0
Sep 21, 2023
Recommend
CEO approval
Business Outlook

Pros

None. Bad management, bad salary. Having to "clock out" when you use the washroom just seems like a violation of basic rights.

Cons

Refer to the pros. Nothing positive. No opportunities for advancement, poor performance management

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ICF Response
2y
Thanks for sharing your review. I hope you were able to share your feedback before you departed from ICF. -- LL

Explore other reviews about ICF

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, friendly staff, and lots of internal support

Cons

Government contracting, takes time to get to Director and VP levels

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

there is great work-life balance

Cons

at times company structure can feel lacking

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