Great company, great people - Call Center Agent ICF Employee Review

Users say... "There are great people and you can get valuable experience if you seek it out." "The company has a good work/life balance and seems to really care about its employees." "Good benefits and strong on" "The culture is good but varies from office to office." "Great colleagues to learn from and to work with Work/Life balance Provide resources to learn new tech" 

Users say... "low pay; raises not equivalent to increases in responsibilities and promotions; some tedious tasks" "Instability with government changes recently and generally low salaries that doesnt equate to the work being done" "Having a good manager could make/break your job" "No bonus a few years in a row because the company isn't meeting their targets." "Middle to upper management is horrible and seems to be so out of touch."