Lovely people and company - no work life balance - Senior CRA ICON Employee Review

3.0
Apr 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The people here really do make the company great! Managers are professional and provide immediate support, college will help you and support you. The workload however is intense and you can be on 6+ protocols at one go. This can make it hard to focus on quality and meet all the metrics required (well at least not without working overtime and weekends which i've been doing for the past 2 years). It does feel unbearable at time but the friendly people are keeping me sane (we're all in the same boat). You will be worked to the bone but it puts you in a position to survive everywhere you go.

Cons

no work life balance. Horrible Days on Site metrics mean people are often out for 10+ days.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

See reviews by: Helpful|Rating|Date|All