One of the top CRO with need for some improvement - Management ICON Employee Review

4.0
Aug 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good at recruiting talents. Good salary. And reward system. Top quality in execution. Among Best Operational Management in CRO. First class studies. Employees are involved in state of the art and advanced life science projects. Great colleagues. Individual respect. Is a company that does not try to invade personal sphere of employees. Is a company employee are proud to be part of.

Cons

Internal communication occasionally unclear. Improvement needed to share vision. The people performance review system is obsolete and based on old concepts. HR are very corporate but disconnected from employees. The measures to improve employee survey are not effective because based on arbitrary assumptions. The current performance rating of employees is demotivating staff because the G/Obj are not well developed or not measurable.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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