No major complaints - Anonymous employee ICON Employee Review

4.0
Mar 2, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefit package, generous telework and flexible scheduling, understanding and responsive management and HR.

Cons

The on-boarding process several years ago was chaotic and took several months due to management turnover and security clearance delays. While not a CRM issue per se', having worked as a government contractor before in another area, I am shocked at how contractors are made to feel like 2nd class citizens at the DoD locations.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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