Would not recommend to anyone. - Senior CRA ICON Employee Review

1.0
Oct 1, 2019
Recommend
CEO approval
Business Outlook

Pros

My immediate manager was a former colleague who was supportive. I would not recommend this company to anyone.

Cons

Orientation is poor and not face to face. Work life balance in non existent. It is literally impossible to get all work done effectively. Turnover rate is high. IT is in another country and very very poor. Metrics are priority over quality. Bullying is allowed with no consequences. Home grown systems are poor with no expert super users. HR is unavailable and does not have human contact with employees such as interview process and does not provide and exit interview.

Explore other reviews about ICON

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance, great insurance

Cons

Inadequate filling of positions for colleagues who have left has lead to higher workload for current employees with no pay increase

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