not good experience - routinely over-allocated at 1.5 FTE - Anonymous employee ICON Employee Review

2.0
Sep 25, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay for entry-level CRA

Cons

- Incompetence. Many on project team are new to their role, too many people don't know what they're doing - Workload. I had 7 protocols and 28 active protocol-sites as an entry-level CRA. This means you'll be overworked until you complain loud enough to hire a new person, onboard them, hand-over to them etc. - Not enough support personnel (CTAs work on 10+ studies); see above. - New Investigator Payments system APECs means ICON doesn't pay Investigators on time: 11 months delay and counting

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

Not many cons with management

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