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      ICON

      Engaged Employer

      ICON reviews

      Old Systems and Poor Training - Research Scientist ICON Employee Review

      2.0
      Oct 6, 2020
      Research scientist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are awesome! The location is close to New Hartford. You make your own hours.

      Cons

      No real hands on training. Systems are all old and do not support the work that the clients request. The work is never ending and no slow points to take a vacation. if you leave for even one day the amount of work you come back to is not worth having a day off. Every department is very short staffed!

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 27, 2026
      Pv associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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