Here's a company that needs to re-evaluate their culture, mission statement, and values... - Anonymous employee ICON Employee Review

1.0
May 21, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work life balance! Good starting point to learn more about Clinical Research from a CRO perspective.

Cons

Promotions within the company is so murky. I have met so many wonderful and talented CTAs that are so overqualified for their position! Some hold a PhD, PharmaD, BA, etc... and they have stayed with ICON because they believed in the company, it's culture/values, and hoped to be promoted. Unfortunately, the company does not recognize this. They continue to promote managers to higher positions but keep everyone else in their current position. This company definitely recruits the best but does not retain them... there is a high turn-over rate simply because the company cares more about profit than their people.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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