Toxic - Patient Care Coordinator ICON Employee Review

1.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

None, not a damn thing!

Cons

Low pay, no room for growth, high turnover, poor management, micromanagers, poor benefits, poor health insurance, does not follow their own Culture "own it" BS, does not care for employees health or well being only how much money they can make, overload of work life balance, reduced everyone's pay during the pandemic, refused inclimate weather pay when all of Texas had no power, heat or water and all major highways were down, old facility, old systems everything is still done by paper, no Thanksgiving or Christmas meals, no Christmas bonus, no appreciation shown to staff unless it's left overs from a conference.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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