never again. - Document Management Associate ICON Employee Review

1.0
Jul 11, 2014
Recommend
CEO approval
Business Outlook

Pros

cafeteria, nice size cube, company outings, free cupcakes for birthday months.

Cons

underpaid, arbitrary office politics, unprofessional coworkers, heinously biased and unorganized HR staff - frankly there are other CRO oriented businesses much worth your time to seek employment with

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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