Nice people - not so good company - IT Support Analyst II ICON Employee Review

2.0
Sep 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The people are great, everyone is always willing to help each other, and the whole office vide is really nice.

Cons

Management is really bad, which lets down the whole company. Too much work for too few people and management do nothing but have meetings about meetings.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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