Recommended with Reservations - Clinical Trial Manager ICON Employee Review

3.0
Nov 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Position is home-based. Great benefits, pay, and staff. Upper management recognizes the organizational problems and taking steps to fix them.

Cons

Too many metrics and systems that need to be checked and manually updated on a regular basis. On paper the workload is not bad but when you add in all of the manually checks & updates, it leads to a ton of work and frustration. There is a lot of staff turnover resulting in long hours covering work for the people who have left.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

Cons

Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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