Driven by metrics, not quality of work - Clinical Research Associate II ICON Employee Review

3.0
Oct 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Assigned to a great manager Ability to self-schedule travel Work cell and laptop provided

Cons

The company is unfortunatley driven by metrics, not the employee's quality of work. Project/study teams are often mis-managed Old, clunky systems for trip reports and regulatory files

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits including PTO, health care and other benefits.

Cons

Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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