Not for all - Clinical Research Associate ICON Employee Review

3.0
Jul 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Development program gives the opportunity to entry in clinical research

Cons

Lack of specific training to be a CRA. Culture of CRO is figure it out but told to ask may questions but no one answers. Managers are either yes people and do jot support you because they do not want to ruffle any feathers of other managers. Promotions not given to people of color and secretly told to employees to apply. Covert racism and gender bias actions by management. No work life balance and no one cares as long as you get to site. Safety is not a concern because female CRA can be asked to take late and early morning flights to get to the sites. The metrics is unreasonable and people are leaving but no one cares. Work is left for remaining CRA . Pay is low in comparison to years ago. Inconsistent with programs and newly hired will either sink or swim.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

1.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work for many US employees. Most employees work hard and genuinely care about delivering quality for sponsors despite the challenges.

Cons

Leadership is disconnected from the day-to-day reality of project teams, and workloads continue to increase while resources decrease. Constant cost-cutting and restructuring have left teams understaffed, resulting in burnout and high turnover. Scope creep is common, yet staffing and timelines rarely reflect additional work. Decisions only prioritize short-term financial metrics over employees and quality. Communication from leadership lacks transparency, especially around staffing decisions, compensation, and org changes. Employees are expected to do more with less, and this has become the norm.

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