Disillusioned - Senior CRA ICON Employee Review

1.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, 401K. Other CRAs are great to work with, also learn more from them than the horrible iLearn training management is so incredibly proud of.

Cons

Where do I start? Executives & management never listen. Only concern is the bottom line and their bonuses!

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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