Lost their way - Anonymous employee ICON Employee Review

2.0
Jul 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time off benefit was great. The people are wonderful to work with, always willing and able to assist, some of the best in the industry.

Cons

ICON has lost its way. I was a long time employee, and saw ICON grow from a place where opportunity was everywhere, employee growth was expected, and pay was good. Then everything changed. Understaffed to protect/increase profitability, nearly no growth from within, too much hiring from outside, and NO care for life/work balance. Working hard is good, but ICON takes advantage of that philosophy every day, pushing more work on already overstretched staff.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

See reviews by: Helpful|Rating|Date|All