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      ICON

      Engaged Employer

      ICON reviews

      Work life balance is non-existent - Anonymous employee ICON Employee Review

      2.0
      Jul 24, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are top notch. Some managers are awesome.

      Cons

      They will work you to death if you don't live in a major city, plan to travel 80-90%. Metrics are everything to upper management regardless of any other needs or feedback from CRAs. Home grown CTMS system is antiquated, inefficient and opposite of productive and but is also where trip reports are written. Resourcing does not consider your location when they assign sites. Keep in mind that I have worked for only 1 sponsor since starting at ICON 3 years ago so my experience is solely based on this.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 27, 2026
      Pv associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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