Ok company to work for - Site Activation Specialist ICON Employee Review

3.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are decent. Good entry level position if you are looking to get into clinical trials

Cons

-Sorely lacks diversity -Upper management is very much do it because we said so and does little to take into account how it affects workers -Culture could use a face lift -Training could use a revamp

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

1.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work for many US employees. Most employees work hard and genuinely care about delivering quality for sponsors despite the challenges.

Cons

Leadership is disconnected from the day-to-day reality of project teams, and workloads continue to increase while resources decrease. Constant cost-cutting and restructuring have left teams understaffed, resulting in burnout and high turnover. Scope creep is common, yet staffing and timelines rarely reflect additional work. Decisions only prioritize short-term financial metrics over employees and quality. Communication from leadership lacks transparency, especially around staffing decisions, compensation, and org changes. Employees are expected to do more with less, and this has become the norm.

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