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      ICON

      Engaged Employer

      ICON reviews

      Smoke and Mirrors - Anonymous employee ICON Employee Review

      2.0
      Oct 8, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility. A lot of work from home. People are friendly and the site does some fun things for the employees once a month.

      Cons

      Benefits are OK, not great and not very competitive. Pay is low and not competitive. Somewhat conservative company (especially with spending money on their employees). Bad performers are not exited out of the company. Technology is outdated with some systems and there are way too many processes.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 27, 2026
      Pv associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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