No Support - Clinical Study Manager ICON Employee Review

1.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pro was the compensation.

Cons

There was practically no training; you were given a speed run overview then thrown to the wolves. Management was not receptive when staff would voice complaints of being overworked, and would basically tell you to suck it up. I worked during the big merger process and you could feel the difference after ICON took over PRA because they started restructuring and cutting costs while demanding more and more of their employees. It was a toxic environment where cliques were promoted and you could take the full brunt of the blame for things that weren’t even your fault.

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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