Improve ICON - Anonymous employee ICON Employee Review

1.0
Jul 31, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work, it offers some benefits yet not the top notch in comparison to other CROs

Cons

-promotional freeze - unrealistic expectations (2 years ago I had from 4 to 6 weeks for study handover, at the beginning of 2024 I was informed it should take 2 weeks and recently I have been told to complete the study handover (study at execution phase) within 2 days - dishonest practices while laying off the employee-even though I had positive feedback from the sponsor (received just before ICON laid me off) and outstanding Annual Performance Reviews (APR), for the same year when I was evaluated as outstanding employee in APR (Annual Performance Review) when ICON wanted to weasel out of paying severance pay- they put extremely negative comments regarding my work performance in my Employee Termination Letter. How come ICON that you employed me for so many years if my performance was so bad?How come I got so outstanding results in Annual Performance Review if now for the same year in my termination letter I can only read that my quality of work at that time was low, my communication was bad and that the sponsor did not want to work with me? The above list of ICON cons is not exhaustive. In my opinion it has all the traits of toxic environment.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

1.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work for many US employees. Most employees work hard and genuinely care about delivering quality for sponsors despite the challenges.

Cons

Leadership is disconnected from the day-to-day reality of project teams, and workloads continue to increase while resources decrease. Constant cost-cutting and restructuring have left teams understaffed, resulting in burnout and high turnover. Scope creep is common, yet staffing and timelines rarely reflect additional work. Decisions only prioritize short-term financial metrics over employees and quality. Communication from leadership lacks transparency, especially around staffing decisions, compensation, and org changes. Employees are expected to do more with less, and this has become the norm.

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