CTM role is a poorly defined mess - Sr Clinical Trial Manager ICON Employee Review

1.0
Aug 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus of about 12%

Cons

They will work you to death if you are an American. EU PMs overseeing US teams without any idea of how the laws are here, insisting you try to talk sites into changing their SOPs for your one study. You will find yourself working ridiculous hours on tasks you are told are immediately urgent, only to find you stayed up all night for no reason because it was just manufactured are to get you to work harder. Run far far away!

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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