Keeps getting worse - Director ICON Employee Review

2.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent salary, some teams are good

Cons

HR: there is a "human" in HR. The majority of personnel are cold and not helpful when employees need support. Most HR Managers won't meet with you to discuss things and it is demotivating to say the least. Reps who were PRA try to help but it's a losing battle under Joe Cronin. They see employees as capital vs people. I've never seen a company operate like this in 20 years.

Explore other reviews about ICON

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Really nice management

Cons

It's hard to move up in the career ladder from within.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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