Frequent layoffs - Language Services ICON Employee Review

2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with great, hardworking, knowledgeable colleagues.

Cons

Frequent layoffs, lack of transparency, replacing knowledgeable hardworking employees with inexperience cheap labor from developing countries. CEO posts videos, managers sends emails complaining about company’s finances which their excuses for no salary increase and bonuses, etc., while market analysis shows otherwise. Managers hires their friends who has no prior experiences in the field. HR department is hard to reach. IT department is extremely slow. Other than working with great employees until one of us gets layoff, nothing exciting to work in language department in this company.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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