Just another meat grinder... - Anonymous- Salaried Staff ICON Employee Review

1.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote working, flexible schedule (depending on your position and color, you can actually do no work for an entire year and still be paid AND praised)

Cons

Working at ICON is a lesson in constant anxiety and fear mongering. With a poor upper management structure and warped ideas when it comes to the topic of race, diversity, and equal opportunities (white cis men should not be leading Black History Month discussions and ICON should be deeply embarrassed for this move alone). In addition, despite its rigorous interview process, ICON continues to hire inexperienced and desperately unmotivated individuals to manage and lead we small folks who are left at the bottom. Why is this so? The Microsoft Suite alone has been an industry standard package for well over a decade and yet, finding colleagues who can manage the basic functionality of these applications is completely few and far between, and finding people who WANT to actually learn is even fewer. If people can't learn basic computer skills, why are they the ones in charge of the major applications entrusted to maintain vital patient data? When I started, I worked under the best manager that I have had in 13+ years of working in the industry. Knowledgeable, attentive, and worked with an empathetic heart put into their every move. This manager was moved into a different space for absolutely no reason. Now I am under a manager who, if I am lucky, actually remembers my name when we speak. Over half a year of having the same 1:1 conversations because this new manager refuses to write anything down about me to at least feign interest in me as an employee. My mental health has never been destroyed so quickly by a machine. Just another joke of a CRO in our midst. Don’t be fooled.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

Cons

HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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